Sometimes when you click to do something in WhenToHelp it appears that nothing is happening (the intended window does not pop up, etc.). There are a number of things that can cause this.
- The window is already open behind the window you are in. Look at the status bar at the bottom of your browser and see if the window is already open - if so, click on it in the bottom bar to have it move to the front. Or hold down ALT and press Tab to move between windows.
- This can also be caused by your browser using a Popup Blocker (sometimes you will hear a sound when the window is being blocked).