Turning on JavaScript in your Browser

In order to use WhenToHelp, you must enable JavaScript on your browser. Sometimes a browser update can cause JavaScript to be turned off.

On an iPhone

1. Go to the Home screen by pressing the Home button or by unlocking your phone.
2. Press the Settings button.
3. Select Safari from the Settings menu.
4. Turn on JavaScript by touching the JavaScript toggle.
5. Press the Home button to return the the iPhone home screen.
6. Select the Safari icon to return to Safari.

On a Blackberry

1. In the browser, press the Menu key.
2. Click Options.
3. Click Browser Configuration.
4. Select the Support JavaScript check box.
5. Press the Menu key.
6. Click Save Options.

Internet Explorer (6.0)

1. Select 'Tools' from the top menu
2. Choose 'Internet Options'
3. Click on the 'Security' tab
4. Click on 'Custom Level'
5. Scroll down until you see section labeled 'Scripting'
6. Under 'Active Scripting', select 'Enable' and click OK

Mozilla Firefox (1.0)

1. Select 'Tools' from the top menu
2. Choose 'Options'
3. Choose 'Web Features' from the left navigation
4. Select the checkbox next to 'Enable JavaScript' and click OK

Mozilla Firefox (1.5)

1. Select 'Tools' from the top menu
2. Choose 'Options'
3. Choose 'Content' from the top navigation
4. Select the checkbox next to 'Enable JavaScript' and click OK

Apple Safari (1.0)

1. Select 'Safari' from the top menu
2. Choose 'Preferences'
3. Choose 'Security'
4. Select the checkbox next to 'Enable JavaScript'

Netscape Navigator (4.8)

1. Select 'Edit' from the top menu
2. Choose 'Preferences'
3. Choose 'Advanced'
4. Choose 'Scripts & Plugins'
5. Select the 'Enable JavaScript' checkbox and click OK