Grids Not Appearing in IE

Internet Explorer can sometimes have an option changed when it updates that affects the display of grids in our system

If you are using IE and are not seeing the grids on the Helper List or Helper Notifications Grid or the Edit Shift window, please try the following:

Internet explorer tools

  • In Internet Explorer in the command toolbar menu, click TOOLS
  • Click the last option "Internet Options"
  • Click the last tab "Advanced"
  • Scroll down to the "Multimedia" section
  • Be sure “Play animations in webpages” is checked
  • Click the OK button

This should allow the browser to display the grids correctly. If you are still having trouble, please click the Contact WhenToHelp link at the bottom of your account pages to email us and be sure to send as many details as possible so we can help you troubleshoot the problem.