Can WhenToHelp send me an invoice?
Any Coordinator on your account can create an invoice at any time by signing into the account and going to the SETTINGS>Payments-Pricing-Billing page and following the first three steps to create an invoice. We do not require a PO but if you have one you can enter the PO number on the invoice popup so your invoice reflects your PO for the chosen Helper level and duration.
If you have any trouble creating your invoice just let us know.
We do not extend your account expiration date until the actual check is received. If you expect that the check will not be received by the expiration date, please email us the check number and date mailed and we can update your pending payment status on your account and arrange for extended access if needed.