The Main Coordinators can sign into a Helper's account in READ ONLY mode. This can be done from the Edit Helper
To sign into a Helper's view:
From any page:
- In the top menu, hover over HELPERS and click List Helpers
- Click the pencil icon next to the helper name to open the Edit Helper window
- Click the "See helper's interface" link
- This will open up the Helper's sign in in READ ONLY mode so you cannot make changes and it will not affect the Helper's "Last sign in" date/time or move new message to the old folder if read.