- Edit Help Time Preferences

Edit Availability/Preferences

Note that Helpers help time preferences do not change any already assigned shifts - they can just be used by AutoFill if you automatically assign shifts. You can use the Analyze feature at any time to compare how the assigned shifts compare to the current help time preferences. Also, the preferences can be useful when finding replacements for shifts.

Helper help time preferences can be used for the following:

  • These preferences can be considered when AutoFill optimizes the schedule assignments each week
  • When you click any shift, the Shift Change window will show a list of Helpers who are available to work that shift. Helpers who have set that time to "prefer to help" are listed first so that you will know the best Helpers to work that shift. 

Helpers normally set their own preferences when they sign in.

If you allow your helpers to sign in at WhenToHelp, you can also allow them to set their own Help Time Preferences (prefer and dislike times - you can even let them set their own Cannot Help times) down to 15 minute increments. You can track when the preferences were last updated.

REPEATING Weekly Preferences (and FUTURE REPEATING Weekly Preferences) should be set first, then if certain dates are different, you can set those using Set Date Specific Preferences. Date Specific Preferences always override Repeating Weekly Preferences.

To change the REPEATING WEEKLY Help Time Preferences for Helpers
From any page: 

  • In the top menu, click HELPERS
  • Click the magnifying glass next to the Helper name to open the Helper details window 
  • Click the Schedule/Preferences tab
  • Click the Set REPEATING WEEKLY button to open the preferences window. (These are the normal daily preferences for the Helper and can be set down to 15 minutes for each day of the week). Note each day shows Midnight to Midnight.
Change repeating weekly help time preferences for helpers

  • To set "prefer to help" times, click the green Paintbrush button and then "paint" over the times you would like to change by pressing the left mouse button and holding until you want to stop painting.
  • Click a day name to change that whole day to that color
  • Be sure to click the SAVE button
painting repeating weekly preferences

  • You can save the preferences as a "Preference Template" to be used for setting other Helpers. For example, you can quickly add Cannot Help hours for all Helpers who are minors by loading that preference template into each Helper's REPEATING Weekly Preferences grid.
  • Also, if these Repeating Preferences will change on a certain date, click the Set FUTURE Weekly Preferences button to have new preferences go into effect on a certain date.

To change any DATE SPECIFIC Preferences - after setting the normal repeating preferences for a helper, you can then set any dates that have different preferences using the Set DATE SPECIFIC Preferences button.

set or change date specific preferences

  • From the View Helper window, click the Set DATE SPECIFIC button
  • In this window, you can use the paint rollers and and click and "paint" any dates to set the whole date to that color
  • Or you can double click a date to bring up the hourly preferences for that day 
change and set date specific preferences by double clicking on the day

  • For this specific date, you can paint preference times and choose to repeat for a number of weeks. (Ex. to also set these preferences for the following Wed. choose Repeat for 2 weeks).
  • Click the SAVE button when done. (You also can open this window and click the COPY Prefs button and then choose another date and use the PASTE Prefs button to apply those preferences to the other date)

TROUBLE ENTERING PREFERENCES? See our Popup Blocking Information page