- Add Email or Text Message Address

Add Helper Email or Text Message Address

When you first add a Helper, you can enter an email address for them, or you can edit their details and add email addresses and even set notification options for them if you like.

To add an email for a Helper who has no email in the system:
From any page: 

  • Choose HELPERS in the top menu
  • Click Email field for the Helper
  • Click the Add EMAIL button
  • Enter their email and set any options for notifications
  • Click the Save button
add email notification

To add a multiple emails for a Helper:
Click the Add EMAIL button again and repeat the process for the next email.

add multiple emails for a helper

Note: Many of these options can result in a high volume of emails or text messages. Normally Helpers should sign in and set up their own notifications because these can result in them being charged fees by their cell phone carrier for each text message received.

notification edit

Text Message Addresses:

If the helper has a cell phone that is set up to receive text messages, you can choose "Text Message Email Address". The Helper will need to know their cell phone carrier's domain for sending these messages - it normally looks like an email address with the phone number followed by @yourcellphonecarrierdomain.com. Ex. 7145555555@vtext.com. You can click the link above the Save button in that window to see a list of common cell phone carrier addresses.

If you enter a text message address, those notifications will be 150 characters or less. When you click Save, a text message is sent which includes a validation code which must be entered into the Helper's Info>Edit Email Addresses window page before text messages will be automatically sent out for the notification options chosen.