Email Address Marked "Invalid" and Shaded Red
If a Helper's email has been marked "Invalid", you will see a notice in the "What's New" section of your coordinator home page.
IMPORTANT: if an address is marked Invalid, it means it was entered incorrectly and WhenToHelp was notified not to use that address. Please check carefully and be sure the address is correct before entering it again and make sure the helper does not have email problems such as spam filters that cause our emails to be returned.
Periodically you should check your Helpers list page and be sure that none of your Helper email addresses have been changed to start with "Invalid." If this happens, it means emails sent to that address have been returned to WhenToHelp as undeliverable.