How do the Priority Groups (1-10) work? I see them in the Edit Helper window.
How does this benefit helpers, and how does it impact the AutoFill function?
Assigning helpers to Priority Groups is optional. When you Autofill by Priority Groups you give certain groups of helpers an advantage over others.
When you choose the "Fill by Scheduling Group" option on the Autofill page, WhenToHelp calculates the best schedule for just the helpers in Group 1, taking into account each Helper's maximum help hours and preferred help times.
Once the Group 1 helpers each have one shift per day assigned, AutoFill with then assign Group 2 helpers to available shifts, according to their maximum hours and preferences. Once they have been assigned one shift per day, AutoFill will continue to Group 3, and Group 4, etc.
If there are not enough shifts on your schedule to give everyone their maximum hours per week, the helpers with the lowest priority (highest number) will have the fewest hours per week.
Helpers can be assigned to Priority Groups at HELPERS > List Helpers page.